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Related Banking Matters

What is Your Credit Standing?

Credit providers (e.g. banking institutions and development financial institutions) will perform a credit assessment for all loan applicants. This may involve background checks from various sources including the Credit Bureau which keeps information regarding loan applicants credit history.

Role of the Credit Bureau

The Credit Bureau was established under the Central Bank of Malaysia Act 1958 and has been in operation since 1982. The Credit Bureau collects credit information on borrowers from financial institutions and the information were then used by financial institutions to help them make informed lending decisions in a more timely manner. The Credit Bureau is managed by Bank Negara Malaysia.

What type of information about you is held by the Credit Bureau?

The Credit Bureau will keep factual information about your:

  • Personal particulars such as name, identity card number and address
  • Credit account details such as type of credit facilities, credit limit, outstanding balance, conduct of account and status of legal action, if any.
Credit information is kept in the Central Credit Reference information System (CCRIS) which is a computerised database system that processes and collates the information into credit reports which can be made available to the public upon request.

Obtaining a credit report

For applicants residing in Klang Valley

  • Obtain your credit report in person from Laman Informasi Nasihat dan Khidmat (LINK) of Bank Negara Malaysia at the following address:

    BNM LINK
    Ground Floor, Block D,
    Bank Negara Malaysia,
    Jalan Dato' Onn,
    50480 Kuala Lumpur.

  • Supporting documents needed include your driving licence or utility bills.
For applicants residing outside Klang Valley
  • Submit a Credit Report Request Form and a Loan Declaration Form available from:
  • Submit completed forms with these supporting documents by post/fax/email to:

    BNM TELELINK
    Corporate Communications Department,
    Bank Negara Malaysia,
    P.0.Box 10922,
    50929 Kuala Lumpur.

    Faks: 03-2174 1515
    Emel: bnmtelelink@bnm.gov.my


Should you find any inaccurate information about your loans in the credit report, you should refer to the BNM TELELINK for a review immediately.

For more information about the Credit Bureau please click here, download the booklet or refer to FAQs for assistance.

 
Last modified: 20 February 2008 12:19.

 
 
 
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